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titleWelcome!

The Unanet Knowledge Center is a resource offered to share best practices, FAQs, and various scenarios.

Here is one customer’s experience: 

“FYI - the Knowledge center is awesome! I just had a problem and typed out the whole email to you on what it was. Then, I thought before I send this, I should check the Knowledge Center. Sure enough, I found my answer!”

For What type of Learning is available?

Unanet provides several different ways to access our learning content. Unanet University provides short videos, self-paced eLearning modules, and instructor led courses via our Learning Management System (LMS). We provide FAQs, job aids, and process documents in the Knowledge Center (KC). For more technical details, visit the Unanet Help docs which can also be accessed in the upper right of your Unanet Dashboards or via the upper left icon of this screen..


What is free vs. paid?

Currently, all content in the Knowledge Center (KC) and the Unanet Help docs is available at no cost. The Learning Management System (LMS) contains a combination of free and paid content. 


How do I know what I should take?

The courses in the Learning Management System (LMS) can be filtered by role such as Accountant, Project Manager, Resource Manager and Administrator.


How will Unanet provide ongoing training to support my growing and changing team of people?

Unanet University (UU) provides learning content throughout the implementation process and post-implementation. During implementation, the customer implementation team is enrolled in an appropriate learning path for their type of organization. This path includes eLearning courses and KC topics to support the implementation milestones.


How can I train new staff on Unanet? 

Post implementation Unanet University offers a variety of educational opportunities either through a combination of Knowledge Center and the Learning Management System. Content includes: webinars ,self-paced eLearning modules, and instructor led courses. We also offer in depth training at our annual Champions Conference.  The instructor led course schedule is posted on our website. If in doubt about which courses to take reach out to mailto:virtualuu@unanet.com and ask our Operations Specialist for advice. We are here to help you with your Unanet journey.


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The following types of content exist in the Knowledge Center:

There are three ways to find content:

  • Use the search functionality (upper right corner of every page)
  • Use the Labels tab above to find content related to your question
  • Use the navigation bar on the left to browse through existing content

Navigation Tips:

  • Toggle the icon in the lower left corner to show or hide the left hand navigation bar!
  • Use the site navigation icon in the upper left hand corner to navigate to other helpful Unanet sites including help doc and support.
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