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As part of our Cloud service, Unanet occasionally needs to upgrade the hardware and/or software that make up the Cloud platform. The purpose of these upgrades is to ensure that we are on current hardware, our performance continues to meet demand, and to improve the overall security of the platform. These updates take place during scheduled maintenance windows. 


Current Status


Tip

No active maintenance

Upcoming Maintenance

Info
titleUpcoming Maintenance

No maintenance is scheduled


Maintenance History

History
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titleHistory
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titleJune 2, 2022

Unanet Production and Sandbox Upgrade

Status: Completed

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Sandbox - The maintenance will occur on Friday, June 3, 2022, at 8 PM EST continuing until Saturday June 4, 2022, Noon EST.

Production - The maintenance will occur on Friday, June 3, 2022, at 10 PM EST continuing until Saturday June 4, 2022, Noon EST.

Upcoming Maintenance

Info
titleUpcoming Maintenance

No maintenance is scheduled

Maintenance History



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titleMay 6, 2022

Unanet Production and Sandbox Upgrade

Status: Completed   

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Sandbox - The maintenance will occur on Friday, May 6, 2022, at 8 PM EST continuing until Saturday May 7, 2022, Noon EST.

Production - The maintenance will occur on Friday, May 6, 2022, at 10 PM EST continuing until Saturday May 7, 2022, Noon EST.

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titleApr 22, 2022

Unanet Production and Sandbox Upgrade

Status: Completed

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Sandbox - The maintenance will occur on Friday, Apr 22, 2022, at 8 PM EST continuing until Saturday Apr 23, 2022, Noon EST.

Production - The maintenance will occur on Friday, Apr 22, 2022, at 10 PM EST continuing until Saturday Apr 23, 2022, Noon EST.



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titleApr 15, 2022

Unanet Production Early Adopter Upgrade

Status: Completed

Unanet will be performing maintenance on select customers who are in the Early Adopter Program.  During this maintenance, Unanet production site will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Early Adopter Maintenance - The maintenance will occur on Friday, Apr 15, 2022, at 8 PM EST continuing until Friday Apr 15, 2022, 12AM.



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titleMar 4, 2022

Unanet Production and Sandbox Upgrade

Status: Completed

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Sandbox - The maintenance will occur on Friday, Mar 4, 2022, at 8 PM EST continuing until Saturday Mar 5, 2022, Noon EST.

Production - The maintenance will occur on Friday, Mar 4, 2022, at 10 PM EST continuing until Saturday Mar 5, 2022, Noon EST.

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titleFeb 11, 2022

Unanet Production and Sandbox Upgrade

Status: Completed

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

Sandbox - The maintenance will occur on Friday, Feb 11, 2021, at 8 PM EST continuing until Saturday Feb 12, 2021, Noon EST.

Production - The maintenance will occur on Friday, Feb 11, 2021, at 10 PM EST continuing until Saturday Feb 12, 2021, Noon EST.

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titleDec 3, 2021

Unanet Production and Sandbox Upgrade

Status: Completed

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production and sandbox sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, Dec 3, 2021, at 10 PM EST continuing until Saturday Dec 4, 2021, Noon EST.  

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titleNov 5, 2021...

Unanet Upgrades

Status: Complete

Unanet will be performing maintenance on all production and sandbox elevations.  During this maintenance, Unanet production sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, Nov 5, 2021, at 10 PM EST continuing until Saturday Nov 6, 2021, Noon EST.  

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titleOct 22. 2021

Unanet Upgrades

Status: Completed

Unanet will be performing maintenance on all production elevations.  During this maintenance, Unanet production sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, Oct 22, 2021, at 10 PM EST continuing until Saturday Oct 23, 2021, Noon EST.  

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titleOct 15, 2021

Unanet Sandbox Upgrades

Status: Completed.

Unanet will be performing maintenance on all sandbox elevations.  During this maintenance, selected Unanet sandboxes will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, Oct 15, 2021, at Noon EST continuing until Oct 15, 2021, 6:00 PM EST. 

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titleOct 8, 2021

Unanet Early Adopters Production Upgrades

Status: Completed

Unanet will be performing maintenance on the Early Adopter Production sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, Oct 8, 2021, at 10 pm EST continuing until Oct 9, 2021, 12:00 noon EST.  

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titleOct. 1, 2021
Info
titleUpcoming Maintenance

There is currently no general maintenance planned.

Unanet Early Adopters Sandbox Upgrades

Status: Complete

Unanet will be performing maintenance on a the Early Adopter Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday Oct 1, 2021 at Noon EST continuing until Oct 1, 2021 3 PM EST.  

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titleSep 10, 2021

Unanet Platform Maintenance for Production and Sandbox platform

Status: Complete

Unanet will be performing maintenance on a portion of the Cloud Production and Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday Sep 10, 2021 at 10:00 PM EST continuing until Sep11, 2021 Noon EST.   Sandbox sites maintenance will start Friday Sep 10, 2021 at 8PM EST.

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titleAug 13, 2021

Unanet Platform Maintenance for Production and Sandbox platform

Status: Completed

Unanet will be performing maintenance on a portion of the Cloud Production and Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday Aug 13, 2021 at 9:00 PM EST continuing until Aug 14, 2021 Noon EST.   Sandbox sites maintenance will start Friday Aug 13, 2021 at 8PM EST.

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titleAug 6, 2021

Unanet Platform upgrade for Production and Sandbox platform

Status:  Complete 

Unanet will be performing maintenance on Cloud Production and Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday Aug 6, 2021 at 10:00 PM EST continuing until Aug 7, 2021 Noon EST.   Sandbox sites maintenance will start Friday Aug 6, 2021 at 8PM EST



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titleJuly 23, 2021

Unanet Platform upgrade for Production and Sandbox platform

Status:  Complete

Unanet will be performing maintenance on Cloud Production and Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday July 23, 2021 at 10:00 PM EST continuing until July 24, 2021 Noon EST.   Sandbox sites maintenance will start Friday July 23, 2021 at 8PM EST. 

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titleJune 12 2021

Unanet Platform upgrade for Production and Sandbox platform

Statius:  Active

Unanet will be performing maintenance on Cloud Production and Sandbox sites.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday June 11, 2021 at 10:00 PM continuing until June 12, 2021 Noon EST. 

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titleJune 4 2021

Unanet Platform upgrade for Production and Sandbox platform

Statius:  Completed 

Unanet will be performing maintenance on the Cloud Production and Sandbox platforms.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday June 4 2021 at 10:00 PM continuing until June 5, 2021 Noon EST.  (Sandbox updates starting  June 4, 2021 at 8:00PM)

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titleMay 8, 2021

Unanet Platform upgrade for Production and Sandbox platform

Statius:  Completed

Unanet will be performing maintenance on the Cloud Production and Sandbox platforms.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday May 7 2021 at 10:00 PM continuing until May 8, 2021 Noon EST.  (Sandbox updates starting  May 7, 2021 at 8:00PM)

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titleApr 24, 2021

Unanet Platform upgrade for Production platform

Unanet will be performing maintenance on the Cloud Production platform.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

Unanet Platform upgrade for Sandbox platform

Unanet will be performing maintenance on the Cloud Sandbox platform.  During this maintenance, selected Unanet sites will be unavailable.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday April 23, 2021 at 10:00 PM continuing until April 24, 2021 Noon EST.  (Sandbox updates starting at Friday April 23, 2021 at 8:00PM)

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titleApr 17, 2021

Unanet Platform upgrade for Sandbox platform

Live Update:  Completed

Unanet will be performing maintenance on the Cloud Sandbox platform.  During this maintenance, all Unanet Sandbox sites will be unavailable. Production sites will not be impacted during this maintenance.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday April 9, 2021 at 5:00 PM continuing until April 10, 2021 Noon EST.

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titleMar 5, 2021

Unanet Platform upgrade for Production platform

Live Update:  Completed

Unanet will be performing platform upgrades on the cloud platform.  During this maintenance, the production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday March 5, 2021 at 10:00 PM continuing until March February 6, 2021 Noon EST.

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titleFeb 5 2021

Unanet Platform upgrade for Production platform

Live Update:  Completed

Unanet will be performing platform upgrades on the cloud platform.  During this maintenance, the production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday February 5, 2021 at 10:00 PM continuing until Saturday February 6, 2021 Noon EST.

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titleJan 29, 2021

Unanet Platform upgrade for Production platform

Live Update:   Completed

Unanet will be performing rolling maintenance on the cloud platform.  During this maintenance, selected production sites will be unavailable for a period of time. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday January 29, 2021 at 10:00 PM continuing until Saturday January 30, 2021 6PM EST.

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titleJan22, 2021

Unanet Platform upgrade for Production platform

Live Update:  Completed

Unanet will be performing platform upgrades on the cloud platform.  During this maintenance, the production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday January 22, 2021 at 10:00 PM continuing until Saturday January 23, 2021 Noon EST.

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titleJan 16 2021

Unanet Platform upgrade for Production platform

Live Update:  Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday January 15, 2021 at 10:00 PM continuing until Saturday January 16, 2021 7:00 PM EST.

Unanet software upgrade for Sandbox platform

Live Update:  Completed

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud sandbox sites.  During this maintenance, these sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

When will this maintenance occur?

The maintenance will occur on Friday January 15, 2021 at 3:00 PM until Friday January 15, 2021 8PM EST.

What Action do I need to take?

None, your site will be back online after the maintenance.

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titleJan 5, 2021

Unanet upgrade for Production platform 

Live Update: Completed

Unanet will be performing upgrades on the cloud platform servicing a portion of functionality of the cloud production sites.  During this maintenance, several components including Analytics and Sub Contractor services may be unavailable.  

What Action do I need to take?

None, your site will remain on-line.  Limited functionality will still be available, however some features like Analytics and Sub Contractor may be temporarily offline.

When will this maintenance occur?

The maintenance will occur on Wednesday January 5, 2021 at 8:30 PM continuing until Wednesday January 5, 2021 9:30 PM EST.


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titleDec 18, 2020

Unanet Platform upgrade for Production platform

Live Update: Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday December 18, 2020 at 10:00 PM continuing until Saturday December 19, 2020 6:00 PM EST.

Unanet software upgrade for Sandbox platform

Live Update: Completed

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud sandbox sites.  During this maintenance, these sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

When will this maintenance occur?

The maintenance will occur on Friday December 18, 2020 at 3:00 PM until Friday December 18, 2020 8PM EST.

What Action do I need to take?

None, your site will be back online after the maintenance.



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titleDec 11, 2020

Unanet Platform upgrade for Production platform

Live Update: Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday December 11, 2020 at 10:00 PM continuing until Saturday December 12, 2020 6 PM EST.

Unanet software upgrade for Sandbox platform

Live Update:Completed

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud sandbox sites.  During this maintenance, these sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

When will this maintenance occur?

The maintenance will occur on Friday December 11, 2020 at 3:00 PM until Friday December 11, 2020 8PM EST.

What Action do I need to take?

None, your site will be back online after the maintenance.

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titleDec 5, 2020

Unanet Platform upgrade for Production platform

Live Update:Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday December 4, 2020 at 10:00 PM continuing until Saturday December 5, 2020 noon EST.

Unanet software upgrade for Sandbox platform

Live Update:Completed

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud sandbox sites.  During this maintenance, these sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

When will this maintenance occur?

The maintenance will occur on Friday December 4, 2020 at 3:00 PM until Friday December 4, 2020 8PM EST.

What Action do I need to take?

None, your site will be back online after the maintenance.

.

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titleNov 27, 2020

Nov 27, 2020
Unanet Platform upgrade for Production platform

Live Update:Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday November 27, 2020 at 10:00 PM continuing until Saturday November 28, 2020 noon EST.

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titlePlatform Upgrade - Nov 20th, 2020

Unanet Platform upgrade for Production platform

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday November 20, 2020 at 10:00 PM continuing until Saturday November 21, 2020 noon EST.

Unanet software upgrade for Sandbox platform

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud sandbox sites.  During this maintenance, these sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

When will this maintenance occur?

The maintenance will occur on Friday November 20, 2020 at 3:00 PM until Friday November 20, 2020 8PM EST.

What Action do I need to take?

None, your site will be back online after the maintenance.

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titlePlatform Upgrades - Nov. 14, 2020

Unanet Platform upgrade for Production platform

Live Update:Completed

Unanet is performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday, November 13, 2020 beginning at 10:0 PM EST lasting until Saturday, November 14, 2029 noon.

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titlePlatform Maintenance - Nov 7, 2020

Unanet Platform upgrade for Production platform

Live Update: Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Friday November 6, 2020 at 10:00 PM continuing until Saturday November 7, 2020 Noon EST.

Unanet software upgrade for Sandbox platform

Live Update: Completed

Unanet will be upgrading the Cloud Sandbox platform to the latest Unanet version, Unanet 20.5, on Thursday November 5, 2020 from 8:00 AM to 6:00 PM EST.. 

During this upgrade, only those sandbox sites that are using Unanet 20.4 version will be migrated.  Additionally, we will not be able to refresh the sandbox site with production database after this migration until the mass migration of production sites that is scheduled for Saturday,  November 7, 2020.

For more information on the release, please visitWhat's New in this release

For webinars, please visitWebinars.

What Action do I need to take?

None, your site will be back online after the maintenance.

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titleProduction Oct 24, 2020

Unanet Platform upgrade for Production platform

Live Update: Maintenance: Completed

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, September 24, 2020 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titleSandbox Upgrade - October 22, 2020

Unanet software upgrade for Sandbox platform

Unanet will be upgrading the Cloud Sandbox platform to the latest Unanet version, Unanet 20.4, from 8:00 AM to 6:00 PM EST. 

During this upgrade, only those sandbox sites that are using Unanet 20.2 version will be migrated.  Additionally, we will not be able to refresh the sandbox site with production database after this migration until the mass migration of production sites that is scheduled for Saturday, October 24, 2020.

For more information on the release, please visitWhat's New in this release

For webinars, please visitWebinars.

What Action do I need to take?

None, your site will be back online after the maintenance.

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titlePlatform Upgrade - Sept 6th, 2020

Live Update: Scheduled maintenance complete at 11:30 AM.

Unanet is currently performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance began today Sunday, September 6, 2020 at 6:00 AM EST and will last until about 12:00 noon EST.

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titlePlatform Upgrades - July 25, 2020

Unanet Software upgrade for Production platform

Live Update: Maintenance Complete at 1:15pm,  ahead of schedule.

Unanet will be upgrading the Cloud Production platform to the latest Unanet version, Unanet 20.2. 

During this upgrade, only those production sites that are using a version prior to Unanet 20.2 version will be migrated; but all Unanet Production sites will be unavailable.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, July 25, 2020 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - April 25, 2020
Info

Unanet software upgrade for Production platform

Live Update: Complete at 3:45pm

Unanet will be upgrading the Cloud Production platform to the latest Unanet version, Unanet 20.1. 

During this upgrade, only those production sites that are using Unanet 19.2 version will be migrated; but all Unanet Production sites will be unavailable. Sandbox sites will not be impacted during this maintenance.

For more information on the release, please visitWhat's New in this release

For webinars, please visitWebinars.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, April 25, 2020, beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - April 23, 2020
Info

Unanet software upgrade for Sandbox platform

Live Update: Maintenance Complete.

Unanet will be upgrading the Cloud Sandbox platform to the latest Unanet version, Unanet 20.1. 

During this upgrade, only those sandbox sites that are using Unanet 19.2 version will be migrated; but all Unanet Sandbox sites will be unavailable. Sandbox sites will not be impacted during this maintenance.  Additionally, we will not be able to refresh the sandbox site with production database after this migration until the mass migration of production sites that is scheduled for Saturday, April 25, 2020.

For more information on the release, please visitWhat's New in this release

For webinars, please visitWebinars.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Thursday, April 23, 2020 beginning at 6:00 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - March 21, 2020
Info

Unanet Platform upgrade for Production platform

Live Update: Maintenance completed successfully at 2:45 pm.

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, March 21, 2020 beginning at 5:00 AM EST lasting until about 3:00 PM EST.

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titlePlatform Upgrades - February 29, 2020
Info

Unanet Platform upgrade for Production platform

Live Update: Maintenance completed successfully at 12:30pm EST.

Unanet will be performing platform upgrades on the cloud platform servicing a portion of the cloud production sites.  During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, February 29, 2020 beginning at 5:00 AM EST lasting until about 12:00 noon EST.

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titlePlatform upgrades - February 8, 2020
Info

Platform upgrade for Sandbox platform

Live update: Maintenance completed successfully as of 10:59 am EST ahead of the schedule by 3 hours.

Unanet will be performing maintenance on the cloud platform servicing the Cloud Sandbox sites. During this maintenance, only the sandbox sites will be unavailable. If a site is impacted, it will include a dashboard message on the home and admin dashboards stating the date and time of the maintenance and also a link to this page.

The purpose of this maintenance is to upgrade the database to a newer version.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday February 8, 2020 at 6:00 AM EST lasting until about 2:00 PM EST.

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titlePlaftform Upgrades - January 11, 2020
Info

Unanet Software upgrade for Production platform

Live Update: Maintenance completed successfully as of 12:58 pm EST ahead of the schedule by 5 hours.

Unanet will be upgrading the Cloud Production platform to the latest Unanet version, Unanet 19.2. 

During this upgrade, only those production sites that are using Unanet 19.1 version will be migrated; but all Unanet Production sites will be unavailable.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, January 11, 2020 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - January 09, 2020
Info

Unanet Software upgrade for Sandbox platform

Live Update: Maintenance completed successfully ahead of the time in 11 hours.

Unanet will be upgrading the Cloud Sandbox platform to the latest Unanet version, Unanet 19.2. 

During this upgrade, only those sandbox sites that are using Unanet 19.1 version will be migrated; but all Unanet Sandbox sites will be unavailable.  Production sites will not be impacted during this maintenance.  

We will not be able to refresh the sandbox site with production database after this migration until the mass migration of production sites that is scheduled for Saturday January 11, 2020.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Thursday, January 09, 2020 beginning at 6:00 AM EST lasting until about 6:00 PM EST.

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titlePlatform Maintenance - October 19, 2019
Info

Unanet Software upgrade for Production platform

Live Update: Maintenance completed ahead of the schedule.  Total time: 16 hours.

Unanet will be upgrading the Cloud Production platform to the latest Unanet version, Unanet 19.1. 

During this upgrade, only those production sites that are using Unanet 11.0 version will be migrated; but all Unanet Production sites will be unavailable.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, October 19, 2019 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Maintenance - October 17, 2019
Info

Unanet Software upgrade for Sandbox platform

Live Update: Maintenance completed ahead of the schedule.  Total time: 10 hours.

Unanet will be upgrading the Cloud Sandbox platform to the latest Unanet version, Unanet 19.1. 

During this upgrade, only those sandbox sites that are using Unanet 11.0 version will be migrated; but all Unanet Sandbox sites will be unavailable.  Production sites will not be impacted during this maintenance.  

We will not be able to refresh the sandbox site with production database until the mass migration of production sites that is scheduled for Saturday October 19, 2019.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Thursday, October 17, 2019 beginning at 6:00 AM EST lasting until about 6:00 PM EST.

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titlePlatform Maintenance - July 26, 2019
Info

Live Update: Maintenance completed ahead of the time.  Total time: 2.25 hours

Unanet will be performing maintenance on the platform servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable.  ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to replace the degraded hardware.

The maintenance will occur on Saturday, July 27, 2018 beginning at 6 AM EDT lasting until about noon EDT.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance is underway at this time.

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titlePlatform maintenance July 20, 2019
Info

Live Update: Unscheduled maintenance completed on UNET9.  Total time: 1.75 hrs

Unanet is aware of the issue with the platform servicing a portion of our cloud production sites.  If your site is impacted, Site Unavailable message including a link to this page will be displayed.

Unanet team is working diligently on on identifying the cause and will update this status as we know more.

We apologize for this interruption.

What Action do I need to take?

None, your site will be back online as soon as the maintenance is complete.

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titlePlatform Upgrades - June 8, 2019
Info

Live Update: Maintenance completed successfully ahead of the schedule at 9:15am

Unanet platform upgrade for Production platform

Unanet will be performing maintenance on the cloud platform servicing a portion of the Cloud Production sites. During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home and admin dashboards stating the date and time of the outage and also a link to this page.

The purpose of this maintenance is to upgrade the platform OS and database configurations to boost performance.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday June 8, 2019 at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - May 11, 2019
Info

Unanet Software upgrade for Production platform

Live Update: Maintenance completed ahead of the schedule at 4:50 pm EST.

Unanet will be upgrading the Cloud Production platform to the to the latest Unanet version, Unanet 11.0. 

During this upgrade, only those production sites that are using Unanet 10.3 version will be migrated; but all Unanet Production sites will be unavailable.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, May 11, 2019 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Upgrades - May 8, 2019
Info

Unanet Software upgrade for Sandbox platform

Live Update: Software upgrades for the sandbox platform completed at 4:55 pm EST.

Unanet will be upgrading the Cloud Sandbox platform to the to the latest Unanet version, Unanet 11.0. 

During this upgrade, only those sandbox sites that are using Unanet 10.3 version will be migrated; but all Unanet Sandbox sites will be unavailable.  Additionally, we will not be able to refresh the sandbox site with production database until the mass migration of production sites that is scheduled for Saturday May 11, 2019.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Wednesday, May. 8, 2019 beginning at 12:01 AM EST lasting until about 6:00 PM EST.

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titlePlatform Maintenance - April 11, 2019
Info

Live Update: Maintenance completed successfully ahead of the schedule. Total time: 35 min.

Unanet will be performing maintenance on the database platform servicing a portion of the On Demand sites. During this maintenance, these sites will be unavailable. Only sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

This maintenance is required to resolve a database issue.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur tonight (Thursday, April 11, 2019) beginning at 10:00 PM EST lasting until about 11:59 PM EST.



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titlePlatform Maintenance - April 6, 2019
Info

Live Update: Maintenance completed successfully ahead of the schedule. Total time: 1hr 45 min.

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand sites. During this maintenance, these sites will be unavailable. Only sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

This maintenance is designed to update the platform, providing additional performance and security.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, April 6, 2019 beginning at 10:00 AM EST lasting until about 1:00 pm EST.



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titlePlatform Maintenance - March 27, 2019
Info

Live Update: Maintenance completed successfully ahead of the schedule. Total time: 40 min.

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable. Only sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to improve the performance and stability of the Oracle database.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Wednesday, March 27, 2019 beginning at 10:00 PM EDT lasting until about 11:59 pm EDT.



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titlePlatform Maintenance - February 23, 2019
Info

Live Update: Maintenance is complete at 10:10 am. Total time: 4 hours and 10 min.

Unanet will be performing maintenance on the platform servicing a portion of the On Demand Production sites. During this maintenance, these production sites may be unavailable. Only sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to address a memory issue on the Oracle platform.


What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, February 23, 2019 beginning at 6:00 AM EST lasting until about 12:00 pm EST.

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titlePlatform Maintenance - September 23, 2018
Warning

Live Update: All UNET7 sites are back online at 10:58pm. Total time: 58 min.

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable. Only sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to address a memory issue on the Oracle platform.


What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Monday, February 4, 2019 beginning at 10:00 PM EDT lasting until about 11:00 pm EDT.

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Live Update: Systems restarted. Back online at 4:44 pm EDT

Unanet is aware of an issue that is causing an outage for some sites. We are working on identifying the cause and will update this status as we know more.

We apologize for this interruption.

What Action do I need to take?

None, your site will be back online after the issue has been corrected.

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Live Update: Maintenance is complete and all sites are back online. Total time is one hour.

Software Maintenance on the UNET4 and UNET5 (Production) platforms

Unanet will be performing maintenance on a portion of the On Demand Production sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page. The purpose of this maintenance is to implement configuration changes to the database to improve system performance and stability.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Sunday, October 14, 2018, beginning at 12:01 AM EDT lasting until about 4:00 AM EDT.



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Live Update: Maintenance is complete and all sites are back online at 6:09 pm EDT.

*** THIS MAINTENANCE IMPACTS SANDBOX SITES ONLY ***

Site Moves to new AWS Platform

Unanet will be performing maintenance on a portion of the On Demand Sandbox sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. The purpose of this maintenance is to upgrade the infrastructure supporting your instance.  We will be moving your site to our most current, high performing, enhanced security AWS platform. If your site has been scheduled for this move, you would have had a Dashboard Message stating the date/time of the move.

What Action do I need to take?

If you were using a URL starting with "www0" instead of your company context "companyA", you will need to make sure you begin using the correct notation:

If your old URL looks like this:

https://www0.unanet.biz/companyA

After the move to the new platform, your new URL would look like this:

https://companyA.unanet.biz/companyA

If you use an automated interface such as an IMU and your old URL looks like https://www0.unanet.biz/companyA, you will need to update the URL specified in the configuration files. If you utilize refreshable web queries (RWQ), the URL in the excel query will have to be updated as well.

When will this maintenance occur?

The maintenance will occur on Wednesday, October 10, 2018, beginning at 12:01 AM EDT lasting until about 6:00 PM EDT.

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Live Update: Maintenance is complete and all sites are back online at 9:30 am. Total Time: 3:30

Site Moves to new AWS Platform

Unanet will be performing maintenance on a portion of the On Demand Production sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. The purpose of this maintenance is to upgrade the infrastructure supporting your instance.  We will be moving your site to our most current, high performing, enhanced security AWS platform. If your site has been scheduled for this move, you would have had a Dashboard Message stating the date/time of the move.

What Action do I need to take?

If you were using a URL starting with "www1" instead of your company context "companyA", you will need to make sure you begin using the correct notation:

If your old URL looks like this:

https://www1.unanet.biz/companyA

After the move to the new platform, your new URL would look like this:

https://companyA.unanet.biz/companyA

If you use an automated interface such as an IMU and your old URL looks like https://www1.unanet.biz/companyA, you will need to update the URL specified in the configuration files. If you utilize refreshable web queries (RWQ), the URL in the excel query will have to be updated as well.

When will this maintenance occur?

The maintenance will occur on Sunday, October 7, 2018, beginning at 600 AM EDT lasting until about 12 PM EDT.



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Live Update: Maintenance is complete and all sites are back online at 6:30 pm. Total Time: 12:30

Site Moves to new AWS Platform

Unanet will be performing maintenance on a portion of the On Demand Production sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. The purpose of this maintenance is to upgrade the infrastructure supporting your instance.  We will be moving your site to our most current, high performing, enhanced security AWS platform. If your site has been scheduled for this move, you would have had a Dashboard Message stating the date/time of the move.

What Action do I need to take?

If you were using a URL starting with "www1" instead of your company context "companyA", you will need to make sure you begin using the correct notation:

If your old URL looks like this:

https://www1.unanet.biz/companyA

After the move to the new platform, your new URL would look like this:

https://companyA.unanet.biz/companyA

If you use an automated interface such as an IMU and your old URL looks like https://www1.unanet.biz/companyA, you will need to update the URL specified in the configuration files. If you utilize refreshable web queries (RWQ), the URL in the excel query will have to be updated as well.

When will this maintenance occur?

The maintenance will occur on Sunday, September 23, 2018, beginning at 600 AM EST lasting until about 6 PM EST.

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titlePlatform Maintenance - September 1, 2018
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Live Update: Maintenance is complete and all sites are back online at 9:10 pm. Total time: 21:10

Unanet will be performing maintenance on a portion of the On Demand Production sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. The purpose of this maintenance is to upgrade the infrastructure supporting your instance.  We will be moving your site to our most current, high performing, enhanced security AWS platform. If your site has been scheduled for this move, you would have had a Dashboard Message stating the date/time of the move.

What Action do I need to take?

As part of this move, your URL may have to change if your old URL started with "www2" instead of your company context "companyA".

If your old URL looks like this:

https://www2.unanet.biz/companyA

After the move to the new platform, your new URL would look like this:

https://companyA.unanet.biz/companyA

If you use an automated interface such as an IMU and your old URL looks liehttps://www2.unanet.biz/companyA, you will need to update the URL specified in the configuration files. If you utilize refreshable web queries (RWQ), the URL in the excel query will have to be updated as well.

When will this maintenance occur?

The maintenance will occur on Saturday,September1, 2018, beginning at 12:01 AM EST lasting until about 6 PM EST.

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titlePlatform Maintenance - August 18, 2018
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Live Update: Maintenance is complete and all sites are back online at 12:51 pm. Total time: 12:50

Unanet will be performing maintenance on the platform servicing a portion of the Cloud Production sites. During this maintenance, these production sites will be unavailable.ONLYsitesrunningon the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to upgrade platform and OS configurations to boost performance.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, August 18, 2018 beginning at 12:01 AM EDT lasting until about 6:00 pm EDT.


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titlePlatform Maintenance - July 22, 2018
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Live Update: Maintenance is complete and all sites are back online at 12:28 pm. Total time: 3:28

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable.ONLYsitesrunningon the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance istoupgradeplatformdatabaseandOS configurations to boost performance.

The maintenance will occur on Sunday, July 22,2018beginning at 9 AM EDT lasting until about 1:00 pm EDT.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance is underway at this time.

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titlePlatform Maintenance - June 16, 2018
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Live Update: All UNET5 sites are back online at 10:30am. Total time: 2:30

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable. ONLY sites running on the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance istoupgradeplatformdatabaseandOS configurations to boost performance.

The maintenance will occur on Saturday, June16,2018beginning at8AMEDT lasting until about 12 noon EDT.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance underway at this time.

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titlePlatform Maintenance - January 21, 2018
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Site Moves to new AWS Platform

Live Update: Move complete at 7:20pm. Total time: 17:25

Unanet will be performing maintenance on a portion of the On Demand Production sites. During this maintenance, impacted Unanet Cloud sites will be unavailable. The purpose of this maintenance is to upgrade the infrastructure supporting your instance.  We will be moving your site to our most current, high performing, enhanced security AWS platform. If your site has been scheduled for this move, you would have had a Dashboard Message stating the date/time of the move, and your company would have been contacted by your Unanet CSM representative.

What Action do I need to take?

As part of this move, your URL will be changing, and you will need to have your users modify any bookmarks or links they may use to access the system. Your old URL started with "www6" and included your site's context name. For example, if your company context was "companyA", your old URLwoudllook like this:

https://www6.unanet.biz/companyA

After the move to the new platform, your new URL would look like this:

https://companyA.unanet.biz/companyA

If you use an automated interface such as an IMU, you will need to update the URL specified in the configuration files. If you utilize refreshable web queries (RWQ), the URL in the excel query will have to be updated as well.

When will this maintenance occur?

The maintenance will occur on Sunday, January 21, 2018, beginning at 2:00 AM EST lasting until about 8 PM EST.

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titlePlatform Maintenance - January 6, 2018
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Software Maintenance on the UNET1/2 (Production) platform

Live Update: Complete at 1:35pm. Total time: 5:35

Unanet will be performing maintenance on several components servicing a portion of the On Demand Production sites. During this maintenance, there should be NO outages and your site should continue to operate normally. Work will only be done on redundant parts of the system, meaning that other components will be able to handle the traffic. There is a small chance that during the switchover of these redundant components you may be directed to this page. If that happens, please wait a minute or two and try again.

The purpose of this maintenance is to upgrade software components on several of the redundant systems to improve system performance and stability.

What Action do I need to take?

None, your site will remain up and operational for the entire maintenance period.

When will this maintenance occur?

The maintenance will occur on Saturday, January 6,2018beginning at 8:00 AM EST lasting until about 2 PM EST.



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titlePlatform Maintenance - December 9, 2017



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Software Maintenance on the UNET1 (Production) platform

Live Update: Maintenance Complete at 9:50pm. Total time: 2:50

Unanet will be performing maintenance on several components servicing a portion of the On Demand Production sites. During this maintenance, those sites will be unavailable. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page. Again, no production sites are impacted by this maintenance.

The purpose of this maintenance is to implement configuration changes to the database to improve system performance and stability.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, December 9,2017beginning at 7:00 PM EST lasting until about 10 PM EST.

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titlePlatform Maintenance - December 3, 2017
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Software Maintenance on the UNET0 (Sanbox) platform

Live Update: Maintenance Complete at 8:15AM, total time: 1:45

Unanet will be performing maintenance on several components servicing a portion of the On Demand Sandbox sites. During this maintenance, Sandbox sites will be unavailable. If your site is impacted, it will include a dashboard message on the home dashboard including a link to this page. Again, no production sites are impacted by this maintenance.

The purpose of this maintenance is to implement configuration changes to the database to improve system performance and stability.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Sunday, December 3,2017beginning at 6:30 AM EST lasting until about 10 AM EST.

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titlePlatform Maintenance - September 4, 2017
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Database Reboot on the UNET2 platform

Live Update: All UNET2 sites are back online.

Unanet will be rebooting the database server on the UNET2 platform this evening around9pm. The reboot should take less than an hour and is needed to implement a fix that Oracle has recommended for recent connection issues the platform has been experiencing.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance underway at this time.

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titlePlatform Maintenance - August 19, 2017
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Hardware Maintenance on the UNET2 platform

Live Update: Maintenance Complete at 12:02pm (no outages experienced)

Unanet will be performing maintenance on several components servicing a portion of the On Demand Production and Sandbox sites. During this maintenance, sites may be unavailable for brief periods of time.ONLYsitesrunningon the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to add more capacity to our infrastructure and continue to improve system performance.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Saturday, August. 19, 2017 beginning at 7 AM EDT lasting until about 1 PM EDT.

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titlePlatform Maintenance - July 23, 2017
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Production Migration to 10.3

Live Update: Maintenance Complete at 12:54pm

Unanet will be performing migrations to 10.3 for all production sites that are not already running that version. During this maintenance, ALL production sites will be unavailable, although sandbox sites will be up and operational. Your production site will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What Action do I need to take?

You may want to familiarize yourself with new features and other changes in the 10.3 release. For a detailed list, please see this page in the Unanet help documentation. You may also be interested in attending one of our webinars on the topic.

When will this maintenance occur?

The maintenance will occur on Sunday, July. 23, 2017 beginning at 12 AM EDT (midnight) lasting until about 4 PM EDT.

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titlePlatform Maintenance - July 20, 2017
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Sandbox Migration to 10.3

Live Update: Migration Complete at 10:20am.

Unanet will be performing migrations to 10.3 for all sandbox sites that are not already running that version. During this maintenance, ALL sandbox sites will be unavailable, although production sites will be up and operational. Your sandbox site will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

WhatActiondoI need to take?

You may want to familiarize yourself with new features and other changes in the 10.3 release. For a detailed list, please see this page in the Unanet help documentation. You may also be interested in attending one of our webinars on the topic.

When will this maintenance occur?

The maintenance will occur on Thursday, July. 20, 2017 beginning at 12 AM EDT (midnight) lasting until about 12 PM EDT (noon).

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titlePlatform Maintenance - July 13, 2017
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Database Maintenance on the UNET2 platforms

Live Update: Maintenance complete

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable.ONLYsitesrunningon the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to upgrade disk storage components for the database platform.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Thursday, July. 13, 2017 beginning at 12 AM EDT (midnight) lasting until about 4 AM EDT.

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titlePlatform Maintenance - April 27, 2017
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Database Maintenance on the UNET2 platform

Live Update: Maintenance Complete

Unanet will be performing maintenance on the database machine servicing a portion of the On Demand Production sites. During this maintenance, these production sites will be unavailable while we reboot the database machine.ONLYsitesrunningon the specific platform in question are impacted. If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

The purpose of this maintenance is to address the recent issues being experienced on this platform by clearing out the system memory, updating a few key tuning parameters, and gathering diagnostic data used to help further tune the system.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The maintenance will occur on Thursday, April. 27, 2017 beginning at 9 PM EST lasting until about 11 PM EST.

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titlePlatform Maintenance - January 21, 2017
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Production Platform Upgrade to 10.2

Live Update: Migration Maintenance is Complete.

Unanet will be upgrading the On Demand production platform to the latest Unanet version, Unanet 10.2. During this maintenance, all production sites will be unavailable while we upgrade those sitesnotalreadyonversion10.2.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The sandbox updates will occur on Saturday, Jan. 21, 2017 beginning at 1 AM EST lasting until about 5 PM EST.

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titlePlatform Maintenance - January 19, 2017
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Sandbox Platform Upgrade to 10.2

Live Update: Maintenance is currently underway. Expected completion time is now 1 PM EST.

We are currently upgrading the sandbox platform to the latest Unanet version, Unanet 10.2. During this maintenance, all sandbox sites will be unavailable while we upgrade those sitesnotalreadyonversion10.2.

What Action do I need to take?

None, your site will be back online after the maintenance.

When will this maintenance occur?

The sandbox updates will occur on Thursday, Jan. 19, 2017 beginning at 1 AM EST lasting until about 5 PM EST.

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titleMaintenance history for previous years...
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titlePlatform Maintenance - October 12, 2016
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 Platform Upgrade (Oct 12, 2016)

** LIVE UPDATE: Maintenance Complete**

This maintenance is necessary to facilitate moving sandbox sites to a dedicated platform. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact sandbox sites running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None, your sandbox URL should remain the same and once the components have been moved, everything should continue functioning as it was prior to the maintenance.

When will this maintenance occur?

This maintenance is scheduled on Wednesday, October 12, 2016, from 8:00 AM through about 4:00 PM (Eastern) and will be communicated via a dashboard message available on your Unanet Home dashboard. Stay tuned here for live updates during the maintenance.

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titlePlatform Maintenance - August 14, 2016
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Platform Upgrade (Aug 14, 2016)

** LIVE UPDATE: Maintenance Complete **

This maintenance is necessary to facilitate moving data to an upgraded database machine. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance is scheduled on Sunday, August 14, 2016, from 4:00 AM through about 4:00 PM (Eastern) and will be communicated via a dashboard message available on your Unanet Home dashboard. Stay tuned here for live updates during the maintenance.

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titlePlatform Maintenance - July 30, 2016
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Platform Upgrade (July 30, 2016)

** LIVE UPDATE: maintenance is now complete **

This maintenance is necessary to facilitate an upgrade to the network redundancy of the Unanet On Demand platform as well as upgrade a disk controller on one of the servers. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance is scheduledonSaturday, July 30, 2016, from8AMthroughaboutnoon (Eastern) and will be communicated via a dashboard message available on your Unanet Home dashboard. Stay tuned here for live updates during the maintenance.

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titlePlatform Maintenance - June 18, 2016
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Platform Upgrade (June 18, 2016)

** LIVE UPDATE: Maintenance is complete as of 9:30am eastern **

This maintenance is necessary as part of an upgrade to the network components for the platform. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance is scheduledonSaturday, June 18,2016from8AM-11AMEastern and will be communicated via a dashboard message available on your Unanet Home dashboard.

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titlePlatform Maintenance - June 11, 2016
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Platform Upgrade (June 18, 2016)

** LIVE UPDATE: Maintenance is complete as of 9:30am eastern **

This maintenance is necessary as part of an upgrade to the network components for the platform. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance is scheduledonSaturday, June 18,2016from8AM-11AMEastern and will be communicated via a dashboard message available on your Unanet Home dashboard.

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Platform Upgrade (June 11, 2016)

** LIVE UPDATE: Maintenance is complete **

This maintenance is necessary as part of an upgrade to the network components for the platform. No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance is scheduledonSaturday, June 11,2016from8AM-11AMEastern and will be communicated via a dashboard message available on your Unanet Home dashboard.

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titlePlatform Maintenance - April 10, 2016
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Platform Maintenance (April 10, 2016, 7am - 4pm eastern)

** LIVE UPDATE: Maintenance is complete **

This maintenance involves Oracle database maintenance.  No changes to application functionality will take place as a result of this maintenance, and it will ONLY impact customers running on certain platforms.  If your site is impacted, it will include a dashboard message on the home dashboard stating the date and time of the outage and including a link to this page.

What action do I need to take?

None.

When will this maintenance occur?

This maintenance will take place on Sunday, April 10 beginning at7amEastern.  The sites should be back up by4pmeastern that same day.

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titleFeb/Mar 2016 - Platform Moves
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Platform Upgrade (February/March 2016)

** LIVE UPDATE: Maintenance is complete **

This upgrade involves moving select sites to new servers. It also will result in a change to your URL.

What action do I need to take?

  1. Be aware of the scheduled extended maintenance window and plan your organization’s activities accordingly.
  2. Since this move involves a change to your URL, make sure that:

    a. If you have any hard-coded references (bookmarks, refreshable web queries, etc.), make sure that you update them to the new URL. An example of the URL change is:

                             OLD URL: https://www5.unanet.biz/mycompany

                             NEW URL: https://mycompany.unanet.biz/mycompany

    b. If you use any interfaces such as Unanet’s IMU, you will need to change the URL listed in the unanet_config.properties and/or unanet_export_config.properties.

  3. If your email system has any exceptions (whitelist entries, for example) allowing email from our servers to your email server, you may need to update those entries to the new server IP addresses. The new server IP addresses that the email would be coming from are 66.23.191.56 and 66.23.191.57. 

When will this maintenance occur?

Your specific maintenance date will be communicated via a dashboard message available on your Unanet Home dashboard. Your Customer Account Manager will also be contacting you to ensure that you are aware of this change.