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Question

Why are my Project level Bill To and Remit To addresses showing up blank?

Solution

Project level bill/remit addresses pull from the Organization addresses. If they are appearing blank, then you need to populate them in Organizations > Addresses. This allows you to efficiently enter the addresses just once for a customer or remit to entity, saving you time. Once populated in Organizations > Addresses, the addresses will automatically pull into the appropriate Bill To or Remit To area of the project's billing set up. Project Org feeds the Bill To and Owning Org feeds the Remit To. (Owning Org must be populated.) Ship to is an additional optional field, also associated with Project Org (albeit a different address.)


Additional Information

Help Docs - Project Billing

Help Docs - Organization Addresses


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