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Question

Why are my Purchasing Alerts not generating?

Possible Reasons Why? 

If your Purchasing Alerts are not generating, there are a few areas you can examine to double-check the setup. 

  1. Are Purchasing Alerts set up on the PO?
    • Navigate to Purchase Order > Summary > Alerts tab to confirm that the Alerts have been set. On the Alerts tab you can confirm the alert methods, who receives them, and the thresholds at which they will be triggered. Be sure that these settings are set appropriately such that an alert would have generated.
      • If no alerts have been configured, the Purchaser on the PO can either set them here as a CUSTOM alert or they can set up their default preferences. See the Additional Information section below to set up alerts.




  2. Are the Purchasing Alerts scheduled to run? 
    • A user with the System Administrator or P&R Administrator role will need to check this by navigating to Admin > Schedule > System Actions > Purchasing Alerts.
      • If the Purchasing Alerts have not been scheduled, this will need to be completed. See the Additional Information section below for information on how to set up the schedule for purchasing alerts.




  3. Has the Property Setting for the Scheduler been enabled? 
    • A user with the System Administrator or P&R Administrator role will need to check this by navigating to Admin > Properties > Unanet > System > Scheduler. Ensure that the Disable Unanet Scheduler check box is not selected. This property setting controls all Scheduler Alerts, Reminders and Accrual Postings.  



Additional Information

Help Docs - Admin - Schedule (navigate to the Scheduling Project and Purchase Order Alerts section)

Help Docs - Purchasing Alerts Preferences

KC - Purchasing Alerts 

KC - Purchasing - People Setup (navigate to the Purchaser Setup section)


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