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Question

Why do I receive a Timesheet Entry Reminder when I did fill out my timesheet?

Solution

If an employee is receiving a timesheet daily entry reminder and they have populated hours, please check the following:

  • Look in Admin > Schedule within the definition of the email reminder to identify how many hours are required for daily entry. Check to ensure the user has entered that number of hours or more.
  • Ensure that the user's email address is not populated in the email address field for any other users.

Additional Information

Help Docs - Email Reminders